Privacy policy

This policy explains what The Shiny Card Hoard does with your personal information when you use this website or shop with us.

Information we collect

• Contact details you give us directly, such as your name, email address or phone number when you get in touch.
• Order and transaction information when you buy from us, including what you bought and how you paid.
• Basic technical information about your visit, such as pages viewed and the type of device and browser you used.

We do not ask for more than we need, and we do not collect payment card numbers ourselves — those go directly to our payment processor.

How we use it

• To fulfil orders and provide customer support.
• To answer questions you send us.
• To prevent fraud and keep the business secure.
• To understand how the site is used so we can improve it.

Sharing

We do not sell your personal information. We share it only with the service providers who help us run the business — for example our payment processor and our website platform — and only to the extent they need it to do that job. We may also disclose information where the law requires it.

Retention

We keep personal information for as long as we need it for the purpose we collected it, and for as long as the law requires us to keep business records.

Your rights

Depending on where you live, you may have the right to ask what personal information we hold about you, to have it corrected, or to have it deleted. To make a request, email info@theshinycardhoard.com.

Children

This site is not directed at children under 13, and we do not knowingly collect their personal information.

Changes

If we change this policy we will update the date at the top of this page.

Contact

Questions about privacy can go to info@theshinycardhoard.com, or write to us at 4020 Central Ave NE, Columbia Heights, MN 55421.